Commercial & Residential Cleaning Services forecasts to 2011 & 2016

Commercial & Residential Cleaning Services forecasts to 2011 & 2016

US revenues to grow 5.3% annually through 2011

Revenues for commercial and residential cleaning services are forecast to advance 5.3 percent per annum through 2011 to $62.8 billion. Gains will be driven by the shift away from do-it-yourself cleaning services, particularly in the residential market. In many instances, dual-income families do not have the time to achieve a professionally maintained look for their homes so they contract with the appropriate service provider to perform these tasks. Furthermore, the average age of the US population is expected to continue to increase, with many older homeowners physically unable to maintain their homes as they once did. Ongoing health and safety concerns in both the nonresidential and residential segments will also support cleaning services use as employers, building owners and homeowners seek to provide safe and comfortable environments for their occupants.

Interior building cleaning services to remain dominant

In 2006, interior building cleaning services, also referred to as janitorial and maid services, accounted for the largest share of revenues, with nearly three-quarters of the total. This dominance results from the availability of services at a variety of frequency and price levels — from daily to weekly cleanings to specialized service such as party clean-up. As such, many different types of customers contract for interior building services at some level.

Through 2011, however, most other segments are expected to achieve improved growth since the interior building cleaning industry is rather mature. Street and parking lot cleaning and maintenance, restoration and remediation services, swimming pool cleaning and maintenance, and pet waste removal will see the fastest gains in the commercial and residential cleaning service industry through 2011. Floor, fabric and surface cleaning services will see growth slightly off the pace, due to the maturity of carpet and upholstery cleaning in the residential market. Nevertheless, hard surface floor and surface cleaning services will post solid gains, providing growth opportunities in this service segment.

The institutional and office markets are the largest nonresidential consumers of cleaning services. Through 2011, these segments will see average gains, supported by strong construction spending, establishment growth and an increase in floor space. The residential market is also a key user of cleaning services. The segment will benefit from rising numbers of dual-income households who can afford and/or require (due to time constraints) residential cleaning services. The aging US population will also bolster use of professional residential cleaning services. Among the other markets, transportation equipment cleaning will provide solid growth opportunities, as owners of these fleets turn to outsourcing to cut costs.

Table of Contents

Introduction
Executive Summary
Market Environment
General
Macroeconomic Environment
Demographic Trends
Consumer Spending Trends
Employment Outlook
Building Construction Trends
Residential
Housing Outlook
Nonresidential
Construction Stock
Business Formation Trends
Business Establishment Trends
Nonresidential Floor Space Trends
Service Sector Trends
Regulatory Trends & Issues
Chemical Regulations
Other Worker Safety Issues
Training & Licensing Regulations
FTC Franchise Rule
Privacy Laws
Other Issues
International Environment

Cleaning Services
General
Revenues by Service & Market
Establishment & Employment Trends
Interior Building Cleaning Services
Industry Characteristics
Nonresidential Interior Building
Cleaning Services
Business Type
Building Type
Residential Interior Cleaning Services
Business Type
Franchise/Corporations
Individual Proprietorships
Establishment & Employment Trends
Market Share
Floor, Fabric & Surface Cleaning
Carpet & Upholstery Cleaning
Industry Characteristics
Revenues by Type
Revenues by Market
Establishment & Employment Trends
Other Floor, Fabric & Surface Cleaning
Industry Characteristics
Revenues by Market
Establishment & Employment Trends
Market Share
Exterior Building Cleaning & Maintenance
Window Cleaning
Powerwashing & Sidewalk Cleaning
Street & Parking Lot Cleaning & Maintenance
Establishments & Employment Trends
Swimming Pool Cleaning & Maintenance
Industry Characteristics
Establishments & Employment Trends
Restoration & Remediation Services
Industry Characteristics
Establishment & Employment Trends
Other Cleaning Services
Transportation Equipment Cleaning
Pet Waste Removal
All Other Cleaning Services
Establishment & Employment Trends

MARKETS
General
Institutional Buildings
Office Buildings
Residential
Commercial Buildings
Industrial Buildings
Other Markets

Regions
General
Regional Demographic & Economic Trends
Population Patterns
Economic Outlook
Nonresidential Floor Space
Housing Outlook
Regional Market Profile
Regional Revenues for Commercial & Residential
Cleaning Services
Northeast
Revenues by Type
Revenues by Subregion & Market
New England
Middle Atlantic
Midwest
Revenues by Type
Revenues by Subregion & Market
East North Central
West North Central
South
Revenues by Type
Revenues by Subregion & Market
South Atlantic
East South Central
West South Central
West
Revenues by Type
Revenues by Subregion & Market
Mountain
Pacific

Industry Structure
General
Industry Composition
Market Share
Franchising
Outsourcing
Competitive Strategies
Marketing
Mergers & Acquisitions
Cooperative Agreements

Company Profiles
Other Companies Mentioned in Study

list of Tables & Charts
Executive Summary
1 Summary Table

Market Environment
1 Macroeconomic Indicators
2 Demographic Indicators
3 Personal Income & Expenditures
4 Employment Trends
5 Building Construction Trends
6 Housing Indicators
7 Nonresidential Building Construction
Expenditures
8 Construction Stock
9 Business Establishment Trends
Cht US Business Formation & Dissolution,
1989-2005
10 Nonresidential Floor Space Trends
11 Service Income

Cleaning Services
1 Commercial & Residential
Cleaning Service Revenues
Cht Commercial & Residential Cleaning Service
Revenues by Type of Service, 2006
2 Commercial & Residential Cleaning Service
Establishments & Employment
3 Interior Building Cleaning Service Revenues
Cht Interior Building Cleaning Service
Market Share, 2006
4 Nonresidential Interior Building
Cleaning Service Revenues
5 Residential Interior Building
Cleaning Service Revenues
6 Revenues for Interior Building Cleaning
Service Corporations & Franchises
7 Revenues for Interior Building Cleaning
Individual Proprietorships
8 Interior Building Cleaning Service
Establishments & Employment
9 Floor, Fabric & Surface Cleaning
Service Revenues
Cht Floor, Fabric & Surface Cleaning Service
Market Share, 2006
10 Carpet & Upholstery Cleaning
Service Revenues
11 Carpet & Upholstery Cleaning Service
Establishments & Employment
12 Other Floor, Fabric & Surface Cleaning
Service Revenues
13 Other Floor, Fabric & Surface
Cleaning Service Establishments
& Employment
14 Restoration & Remediation Service Revenues
15 Restoration & Remediation Service
Establishments & Employment
16 Swimming Pool Cleaning & Maintenance
Service Revenues
17 Swimming Pool Cleaning & Maintenance
Service Establishments & Employment
18 Exterior Building Cleaning & Maintenance
Service Revenues
19 Exterior Building Cleaning & Maintenance
Service Establishments & Employment
20 Other Cleaning Service Revenues
21 Other Cleaning Service Establishments
& Employment

MARKETS
1 Commercial & Residential Cleaning Service
Revenues by Market
2 Institutional Buildings Cleaning
Service Revenues
3 Office Buildings Cleaning Service Revenues
4 Residential Cleaning Service Revenues
5 Commercial Building Cleaning
Service Revenues
6 Industrial Buildings Cleaning
Service Revenues
7 Other Markets Cleaning Service Revenues

Regions
1 US Resident Population by Region
2 Regional Gross Domestic Product
3 Nonresidential Floor Space by Region
4 Housing Indicators by Region
4 Commercial & Residential Cleaning Service
Market Profile, 2006
5 Commercial & Residential Cleaning Service
Revenues by Region
Cht Commercial & Residential Cleaning Service
Revenues by Region, 2006
6 Northeast Commercial & Residential Cleaning
Service Revenues by Type
7 Northeast Commercial & Residential Cleaning
Service Revenues by Subregion & Market
8 Midwest Commercial & Residential Cleaning
Service Revenues by Type
9 Midwest Commercial & Residential Cleaning
Service Revenues by Subregion & Market
10 South Commercial & Residential Cleaning
Service Revenues by Type
11 South Commercial & Residential Cleaning
Service Revenues by Subregion & Market
12 West Commercial & Residential Cleaning
Service Revenues by Type
13 West Commercial & Residential Cleaning
Service Revenues by Subregion & Market

Industry Structure
1 Revenues for Selected Commercial
& Residential Cleaning Service Firms, 2006
Cht Commercial & Residential Cleaning Service
Market Share, 2006
2 Selected Cleaning Service Franchises
3 Selected Acquisitions & Divestitures
4 Selected Cooperative Agreements

Company Profiles
Other Companies Mentioned in Study

List of Tables & Charts

Executive Summary
1 Summary Table

Market Environment
1 Macroeconomic Indicators
2 Demographic Indicators
3 Personal Income & Expenditures
4 Employment Trends
5 Building Construction Trends
6 Housing Indicators
7 Nonresidential Building Construction
Expenditures
8 Construction Stock
9 Business Establishment Trends
Cht US Business Formation & Dissolution,
1989-2005
10 Nonresidential Floor Space Trends
11 Service Income

Cleaning Services
1 Commercial & Residential
Cleaning Service Revenues
Cht Commercial & Residential Cleaning Service
Revenues by Type of Service, 2006
2 Commercial & Residential Cleaning Service
Establishments & Employment
3 Interior Building Cleaning Service Revenues
Cht Interior Building Cleaning Service
Market Share, 2006
4 Nonresidential Interior Building
Cleaning Service Revenues
5 Residential Interior Building
Cleaning Service Revenues
6 Revenues for Interior Building Cleaning
Service Corporations & Franchises
7 Revenues for Interior Building Cleaning
Individual Proprietorships
8 Interior Building Cleaning Service
Establishments & Employment
9 Floor, Fabric & Surface Cleaning
Service Revenues
Cht Floor, Fabric & Surface Cleaning Service
Market Share, 2006
10 Carpet & Upholstery Cleaning
Service Revenues
11 Carpet & Upholstery Cleaning Service
Establishments & Employment
12 Other Floor, Fabric & Surface Cleaning
Service Revenues
13 Other Floor, Fabric & Surface
Cleaning Service Establishments
& Employment
14 Restoration & Remediation Service Revenues
15 Restoration & Remediation Service
Establishments & Employment
16 Swimming Pool Cleaning & Maintenance
Service Revenues
17 Swimming Pool Cleaning & Maintenance
Service Establishments & Employment
18 Exterior Building Cleaning & Maintenance
Service Revenues
19 Exterior Building Cleaning & Maintenance
Service Establishments & Employment
20 Other Cleaning Service Revenues
21 Other Cleaning Service Establishments
& Employment

MARKETS
1 Commercial & Residential Cleaning Service
Revenues by Market
2 Institutional Buildings Cleaning
Service Revenues
3 Office Buildings Cleaning Service Revenues
4 Residential Cleaning Service Revenues
5 Commercial Building Cleaning
Service Revenues
6 Industrial Buildings Cleaning
Service Revenues
7 Other Markets Cleaning Service Revenues

Regions
1 US Resident Population by Region
2 Regional Gross Domestic Product
3 Nonresidential Floor Space by Region
4 Housing Indicators by Region
4 Commercial & Residential Cleaning Service
Market Profile, 2006
5 Commercial & Residential Cleaning Service
Revenues by Region
Cht Commercial & Residential Cleaning Service
Revenues by Region, 2006
6 Northeast Commercial & Residential Cleaning
Service Revenues by Type
7 Northeast Commercial & Residential Cleaning
Service Revenues by Subregion & Market
8 Midwest Commercial & Residential Cleaning
Service Revenues by Type
9 Midwest Commercial & Residential Cleaning
Service Revenues by Subregion & Market
10 South Commercial & Residential Cleaning
Service Revenues by Type
11 South Commercial & Residential Cleaning
Service Revenues by Subregion & Market
12 West Commercial & Residential Cleaning
Service Revenues by Type
13 West Commercial & Residential Cleaning
Service Revenues by Subregion & Market

Industry Structure
1 Revenues for Selected Commercial
& Residential Cleaning Service Firms, 2006
Cht Commercial & Residential Cleaning Service
Market Share, 2006
2 Selected Cleaning Service Franchises
3 Selected Acquisitions & Divestitures
4 Selected Cooperative Agreements

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